Im using iphone 11 pro max and after the initial crash i relaunch the app and it typically works the second time, it always crashes and closes on the first attempt. This has been happening for months

Bug Rejected Found in 0.9.404.0
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    1,003 Chris328

    @pedro16797 I too am sorry for the delay, I love the way the game looks with all the details on high you would think that a phone that cost $1100 would have no problem Pushing those parameters and most of the time it operates flawlessly. Thank you for all your hard work.

    3.6 years ago
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    Dev Pedro

    @Chris328 sorry for the delay, I totally missed that ping. Lights and shadows can be too much for some devices. Thanks for the detailed report and for being able to find what was causing it :)

    3.6 years ago
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    1,003 Chris328

    I figured out what is causing the crash. On the capsule of my (SHLR) I have 8 lights on the outside diameter and I have them as already activated. I turned them off and everything works great with 1 interior light on and 4 small docking lights on always. For some reason the additional 8 lights cash it to crash @pedro16797

    3.7 years ago
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    1,003 Chris328

    Celestial Database: Database Refreshed.
    Planetary Systems: 6
    Celestial Bodies: 108
    Support Files: 39
    Total Files: 153
    ModApi.CelestialData.CelestialDatabase:RefreshDatabase()
    ModApi.CelestialData.CelestialDatabase:Initialize()
    ModApi.CelestialData.CelestialDatabase:Create()
    Assets.Scripts.Game:Initialize()
    Assets.Scripts.Startup.StartupScript:Start()

    Celestial Database: Initialization Complete (0.11 seconds)
    ModApi.CelestialData.CelestialDatabase:Initialize()
    ModApi.CelestialData.CelestialDatabase:Create()
    Assets.Scripts.Game:Initialize()
    Assets.Scripts.Startup.StartupScript:Start()

    Screen Size: 2688x1242, Requested: 2688x1242
    Native Resolution: 2688x1242@60Hz
    Mobile Resolution Scale: 1
    Assets.Scripts.Settings.GameQualitySettings:ApplyMobileResolution()
    Assets.Scripts.Settings.GameQualitySettings:ApplyDisplaySettings()
    Assets.Scripts.Game:Initialize()
    Assets.Scripts.Startup.StartupScript:Start()

    Loaded Game State: b96be0d4-57fb-41eb-9cda-f197c91f17f8
    Assets.Scripts.Game:LoadGameState()
    Assets.Scripts.Game:Initialize()
    Assets.Scripts.Startup.StartupScript:Start()

    0.9.404.0

    N/A
    Unknown
    Craft Designs Folder: /var/mobile/Containers/Data/Application/D887B333-A17A-400E-B6A2-3CC77DA50E27/Documents/UserData/CraftDesigns/
    Device Model: iPhone12,5
    DeviceType: Handheld
    Screen Size: 2688x1242
    Resolution: 2688x1242
    Refresh Rate: 60
    Target Framerate: 30
    VSync Count: 0
    Full Screen: True
    Screen DPI: 458
    Safe Area: (x:132.00, y:63.00, width:2424.00, height:1179.00)
    GraphicsDeviceID: 0
    GraphicsDeviceName: Apple A13 GPU
    GraphicsDeviceType: Metal
    GraphicsDeviceVendor: Apple
    GraphicsDeviceVendorID: 0
    GraphicsDeviceVersion: Metal
    GraphicsMemorySize: 1024
    GraphicsMultiThreaded: True
    GraphicsShaderLevel: 50
    MaxTextureSize: 16384
    NpotSupport: Full
    OperatingSystem: iOS 13.6.1
    ProcessorCount: 6
    ProcessorFrequency: 0
    ProcessorType: arm64e
    SupportedRenderTargetCount: 8
    Supports2DTextureArrays: True
    Supports3DTextures: True
    SupportsAccelerometer: True
    SupportsAsyncGPUReadback: True
    SupportsComputeShaders: True
    SupportsGyroscope: True
    SupportsInstancing: True
    SupportsLocationService: True
    SupportsShadows: True
    SupportsSparseTextures: False
    SupportsVibration: True
    SystemMemorySize: 3741
    Device Flags: Default,Mobile,IOS,HighEnd,HighEndGraphics,HighEndProcessor

    Assets.Scripts.Startup.StartupUtilities:LogDeviceInformation()
    Assets.Scripts.Startup.StartupScript:Start()

    App suspended. Resuming in designer.
    Assets.Scripts.Startup.StartupScript:Start()

    Auto-saving flight...
    Assets.Scrip

    3.7 years ago
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    Dev Pedro

    Both your craft reports have very minimal info because you have your settings in the game set to "fileLogging=Minimal". To see the full picture in crash logs you would have to set it to Realtime (remember to change it back later, since it may have a big impact in your performance depending on the device)

    3.7 years ago
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    Dev Pedro

    This post has been merged with this post.

    3.7 years ago
  • Profile image
    Dev Pedro

    This post has been merged with this post.

    3.7 years ago
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    1,003 Chris328

    Yes I will thanks @pedro16797 @pedro16797

    3.7 years ago
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    Dev Pedro

    Right after the crash, in the game folder where UserData is you should see a file called Player.log
    Could you send us the file to check the errors before the crash? You have to grab the file after a crash without reopening the game in between.

    3.7 years ago

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